Customer Reviews | Performance Titanium Group

Why PTG?

Even with the time difference, I have never had an issue with getting quotes when needed. I usually deal with Jenna and once even got a return message from her on a plane! Talk about dedication – that makes an impression on a customer. I am kept informed by Sierra when product is shipped and even the warehouse will verify length of bars for me when needed. All of this puts PTG miles above other vendors I have used. My only wish is that you guys were in Georgia!
-June 2017

I appreciate always getting timely responses to my RFQ’s and how others quickly fill in if my main point of contact is out. I also like the online chatting feature and how I get fast, accurate information regarding my questions.
-August 2017

Service sales and price could not be any better. Your sawing is outstanding.
-August 2017

PTG did a perfect job of delivery. The order was easy to place, shipped on time, to specifications, well packed, and fairly priced. Only lack of current need has kept me from ordering more, and further orders will be with PTG by preference.
-October 2017

Service, sales, and price could not be any better. Your sawing is outstanding.
-August 2017

I have had a great experience with PTG I had reached out to multiple companies trying to locate a very specific material. Jenna Aviano was able to locate it for us while other companies gave up looking. Because of her responisveness and willing to take the challenge I have recommended PTG to our critical suppliers. I look forward to working with PTG in the future.
-August 2017

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Give us a call today at 888-772-8984 to become our next satisfied customer!

*Customer Satisfaction results based on all 143 responses received from our 2017 Customer Satisfaction Survey.

What People Are Saying

“When I discovered PTG, I was very impressed not only with the wide selection, but with the helpfulness of the customer rep. As a hobbyist user of Ti alloys and products, the selection of scrap/drops is great.”
“Highly knowledgeable, above & beyond customer support, basically, the epitome of a Purchasing Agent’s list of expectations.”
“PTG has always come through with their promises and commitments. Your communication and follow-up is superb as well. Superior supplier!!”
“I can tell you that the customer service that I’ve received since day 1 has been incredible! I’m definitely looking forward to seeing this partnership grow.”
“Really great experience. Informative, helpful, quick, cost effective.”
“It’s a great pleasure working with you all. Everyone is friendly and willing to answer numerous questions. Keep up the great service!”
“By far one of my most favorite vendors. Transactions are always handled quickly and accurately. PO direction is always followed exactly as written. Customer service is exceptional. A real pleasure to do business with you guys!”
“Could not be happier with the service I’ve received from you all. You make my job way easier.”
“I must say that your customer service has been a spectacular experience. I really appreciate your concern for the customer and the delivery schedule!"
“You ladies were fast to respond, very forthcoming with status updates and answered any questions that came up. The attention to detail on your behalf was wonderful.”