Customer Testimonials

 

You had a good price, shipped quickly, and the product was as described.
-December 2017

 

PTG’s sales team is great!, we really feel how customer satisfaction is a priority.
-December 2017

 

PTG did a perfect job of delivery. The order was easy to place, shipped on time, to specifications, well packed, and fairly priced. Only lack of current need has kept me from ordering more, and further orders will be with PTG by preference.
-October 2017

 

It is always a pleasure doing business with your company . Jenna Aviano is always so helpful and her customer service is A+. Thank you for all you do.
-September 2017

 

Competitive prices. Helpful and very supportive staff.
-August 2017

 

Jenna takes good care of us, no complaints.
-August 2017

 

Service sales and price could not be any better. Your sawing is outstanding.
-August 2017

 

Great customer service, friendly staff and quick turnaround.
-August 2017

 

I have had a great experience with PTG I had reached out to multiple companies trying to locate a very specific material. Jenna Aviano was able to locate it for us while other companies gave up looking. Because of her responsiveness and willing to take the challenge I have recommended PTG to our critical suppliers. I look forward to working with PTG in the future.
-August 2017

 

PTG is one of our best suppliers. Quotes turned around within hours and material cut and shipped very quickly. All cert packages complete and properly document material requirements.
-August 2017

 

You have great “hold” music with excellent audio fidelity. This may seem trivial, but when you are on the phone a lot, distorted elevator music can irritate! Your service was very good. Thanks.
-August 2017

 

Always a great experience working with PTG, will order from again.
-August 2017

 

Jenna Aviano has been a great asset to your firm.
-August 2017

 

I appreciate always getting timely responses to my RFQ’s and how others quickly fill in if my main point of contact is out. I also like the online chatting feature and how I get fast, accurate information regarding my questions.
-August 2017

 

We’ve only done a minimal amount of business with PTG, but we were very satisfied with their responsiveness and product knowledge.
-August 2017

 

Overall, PTG is an excellent supplier. Responsiveness to quote requests is quicker than most other companies and prices are typically very good. Our salesperson, Jenna, is always very helpful and always willing to assist with our material needs. We value PTG as a supplier and hope to see the relationship continue to grow.
-August 2017

 

Keep up the great service!
-August 2017

 

I think that my rep, Jenna Aviano is the best with the most knowledge of all my suppliers. Titanium is the one metal that is new to me and Jenna makes my life so easy when I come to her with what I think is a stupid question but she has a way of not making me feel that way.
-August 2017

 

100% satisfied with PTG’s commitment to great pricing, on time delivery and customer service. Keep up the good work.
-August 2017

 

Always great service from Jenna!!!
-July 2017

 

No complaints! Very responsive to quotes, good pricing. Just wish you had material on the east coast.
-July 2017

 

I’ve always been happy with Jenna and those who answer her emails while she is out. Thank you!
-July 2017

 

The only thing that would make it better for me would be for the mills to cut this stuff to 144″ standard! Seriously really enjoy working with you guys!
-July 2017

 

Pleasure doing business with PTG.
-July 2017

 

Always like dealing with them, they make it so easy.
-July 2017

 

Keep doing what you’re doing!
-July 2017

 

Jenna responds quickly to our RFQs. We find working with PTG easy and convenient that is why PTG is our sole titanium supplier.
-July 2017

 

Very happy with your quote response time, pricing, and lead time for material. I find your website easy to navigate and use.
-July 2017

 

Limited selection of drops, but the last 2 orders the PTG staff has searched in the available inventory and found the stock that I needed at drop prices. I really appreciate the personal service that I have received. Thanks!
-July 2017

 

I enjoy working with Sasha. She is very helpful when I need to get a quote!
-July 2017

 

As always we are thankful for the relationship that we have established with the staff at PTG. Everyone is extremely helpful!
-July 2017

 

Sasha has always been very responsive to any request and questions. She makes sure all is correct for our needs and it arrived very promptly.
-July 2017

 

So far we have not had much interaction with PTG, but I have zero complaints at this time. Quotes have been received very promptly, customer service has been great. When I send an email to someone who is out of the office, someone else responds in their place. Some companies that does not happen and my email sits in their mailbox until they come back, possibly days later. In the one purchase order we did place with PTG, there was a bow in the material and they emailed us and sent photos to make sure that we could use the piece before they cut it. They understand our needs.
-July 2017

 

Great company to work with.
-July 2017

 

We always get great response from your team. Product availability and price is very competitive. Sasha has all the answers – very informative.
-July 2017

 

Great Job! Enjoy doing business with you guys. Always a pleasure.
-July 2017

 

Sasha is the best to work with!
-July 2017

 

PTG is always amazing to work with! I’ve never had any issues or concerns with orders. Sasha is always very helpful and quick to get back to my requests.
-July 2017

 

Very satisfied with service and Sales Representative, Sasha Popham. Have had great experiences with your company.
-July 2017

 

Your sales people have always been very helpful.
-July 2017

 

Great customer service quality and price! Thank you!
-July 2017

 

I have no complaints whatsoever. The only improvement for us would be for PTG to move their plant and operation to Louisville, KY so that they would be closer! HA!
-July 2017

 

You guys are doing a great job. Keep up the good work.
-July 2017

 

Sasha is always quick and helpful with all of our RFQs. Many thanks!
-July 2017

 

I usually work with Sasha Popham. She is very responsive and makes ordering titanium very easy.
-July 2017

 

I always appreciate the care and customer service that I get from Sasha and the rest of the staff at PTG! I know that I can depend on you to take excellent care of me!!!
-July 2017

 

I don’t have any problems with the service of PTG.
-July 2017

 

Love our rep Sasha!
-July 2017

 

A superb vendor. always has the fastest response times for quoting and cut/shipping. Excellent customer service, zero quality issues. PTG is my preferred titanium vendor.
-July 2017

 

Thank you for the great service!
-July 2017

 

Sasha Popham is always courteous, very quick to respond and provides good information. She is a keeper! PTG will always get our quote and will get our business if the price is the lowest.
-July 2017

 

Sasha is marvelous in her role over there at PTG! She is extremely responsive to emails and calls if need be. The product I order is timely shipped and received with no issues. I have had dozens of Titanium companies try and win my business, but I refuse to switch, as one thing is for certain, good customer service is hard to come by, and when you have it, you do not go away from it!!!
-July 2017

 

Enjoy working with Sasha! She is very knowledgeable and super friendly. Will continue to use PTG for titanium needs! 🙂
-July 2017

 

I found your company on the web by chance last year, our previous supplier was no longer available. We have only placed 2 orders with you so far, but no issues :). Overall very satisfied with your customer service and delivery.
-July 2017

 

Sierra and Sasha are extremely wonderful to work with. They are friendly, helpful and extremely competent!
-July 2017

 

Please keep up the great work, it is a pleasure to work with PTG.
-July 2017

 

We don’t buy a lot of titanium, but when we do we buy it from PTG and it’s always been a good experience.
-July 2017

 

We love working with PTG!
-July 2017

 

Top quality service.
-July 2017

 

Even with the time difference, I have never had an issue with getting quotes when needed. I usually deal with Jenna and once even got a return message from her on a plane! Talk about dedication – that makes an impression on a customer. I am kept informed by Sierra when product is shipped and even the warehouse will verify length of bars for me when needed. All of this puts PTG miles above other vendors I have used. My only wish is that you guys were in Georgia!
-June 2017

 

I’ve never ordered Titanium before, so I don’t have any to compare it too, but the service was excellent.
-April 2017

 

We have no complaints and Sasha does a great job for us. Thanks!
-Jan 2017

 

This was our first time working with PTG, great experience!
-December 2017

 

I have never ordered titanium from another supplier, so I could not compare services. But I was very satisfied with the customer service of PTG at every step of the process. Staff members were very eager to help and would work quickly to get the information I requested. Overall well pleased.
-December 2016

 

I had a great experience with your company. Sasha Popham found cutoffs that exactly met my needs and shipped them the same day. Very much appreciated.
-October 2016

 

Excellent response time and help identifying information on the certs. We will be buying titanium here as a first option.
-September 2016

 

Very helpful customer service! Especially Sasha, I believe her name was.
-August 2016

 

Love working with PTG and Sasha, very responsive and always willing to help.
-August 2016

 

Was easy to deal with you guys.
-August 2016

 

I was surprised at the work you did for such a small order for me. I was so happy to find the exact type of titanium that was recommended by some other jewelry artists. Thanks so much for your work on my behalf.
-August 2016

 

Mine was a small order but Jenna Aviano treated me as well as if I had been the General Electric Company. She was helpful, consistent with her work and prompt in response. The product arrived on time in perfect condition. I would give you a 5 rating and certainly recommend your company to other prospective customers.
-August 2016

 

You are all pretty awesome. Keep up the good work!
-July 2016

 

It is always a pleasure to speak to your representatives and they are all very knowledgeable. Thank you for putting your Customer’s at ease with any question asked.
-July 2016

 

Sasha Popham was very professional, polite, and courteous on the phone and through email responses.
-July 2016

 

We always have great response and support from the PTG Team. My preferred Ti supplier.
-July 2016

 

I have never had a bad experience with PTG and the personnel are *always* friendly, knowledgeable, and helpful.
-July 2016

 

I enjoy working with Sasha. She gets back to me very quickly. She always gives me an answer. Please let her know she is very easy to work with.
-July 2016

 

Really enjoy working with Sasha Popham! Very friendly and knowledgeable. Really knows her stuff and very easy to talk to!
-July 2016

 

Sasha and Jenna are both great! They both have great knowledge and understanding of this business. Plus, they are both very kind and helpful. Wish all suppliers are as great to work with as your company.
-July 2016

 

We are very happy with Performance Titanium, and Sasha was always very nice to deal with.
-July 2016

 

Sasha and the rest of the staff has always been GREAT. I can’t say enough about how pleased I am with your service!!!
-July 2016

 

Sasha is amazing!! She’s always on point gets back to me quickly, always takes care of me!!! Thank you for all your help!
-July 2016

 

Your staff is very good at responding to our needs. Pricing is very competitive.
-July 2016

 

Excellent customer service and responsiveness to quote request. Delivery lead time and performance superior to other suppliers. 100% conformance to purchase orders with no rejection. PTG is my preferred supplier.
-July 2016

 

Sasha does a great job and always makes me feel like I am one of her most important customers.
-July 2016

 

We haven’t used anyone else or even looked for another titanium supplier because we have such a good relationship with Performance. Thanks!
-June 2016

 

Every experience I have had with your company has been positive. Your customer service does strive for excellence and is a pleasure to deal with.
-June 2016

 

We have enjoyed working with Jenna for a few years. She is very responsive and easy to work with. We are also very happy with the type of products including paperwork.
-June 2016

 

Jenna and Megan were both very pleasant and helpful. We are very appreciative of their services. I will definitely come back on any titanium requirements.
-June 2016

 

My communications have mainly been with Jenna Aviano. She has been very personable, and responsive. I have had nothing but good experiences with your company to date.
-June 2016

 

PTG is an excellent company to deal with, knowledgeable and courteous staff.
-June 2016

 

Very happy with the service and prices.
-June 2016

 

I worked with Jenna Aviano – she does a great job!
-June 2016

 

PTG is always punctual, polite, and professional. A pleasure to work with, constantly yielding results.
-June 2016

 

…always looking for the best price and delivery lead time of course, and PTG is very aggressive and competitive. Thank you Jenna, Shane, and Alina you guys are always great help, we appreciate your continued support.
-June 2016

 

Very responsive and helpful. Needed a piece of material that we couldn’t source locally and you guys helped us out.
-June 2016

 

Alina Miller is an outstanding rep and I really enjoy dealing with her, she has always kicked but!!!
-June 2016

 

I absolutely love dealing with the crew at PTG, wish I could go to you folks for more of my RFQs. Everyone is quick, helpful, professional, and not afraid to enjoy life.
-June 2016

 

PTG is one of my venders that I can count on.. Good service, pricing, and very reliable and very friendly people. I like working with my sales rep Jenna, She’s AWESOME.
-June 2016

 

Being a small operation, one of my problems with doing business has always been that my requirements on size or orders has been a sticking point with suppliers. Performance Titanium has never held me to a minimum order size. I have dealt with Jenna Aviano since the beginning and she is a real asset in your company.
-June 2016

 

The times we have used PTG I have received quick responses to my quotes. And everyone is very helpful.
-June 2016

 

Customer service was very responsive and helpful. I will certainly consider you for all my future quotes and purchases.
-June 2016

 

I cannot comment on the comparison to other companies as I do not shop against you. I have purchased dozens of times without incident. I really appreciate the quick turn on the quoting and shipping of purchases. Jenna and Alina are great ladies. Thank you.
-June 2016

 

PTG has the lowest price for titanium that I have found and gets it delivered fast.
-June 2016

 

I deal with Jenna Aviano and absolutely LOVE her! She is always helpful and gets me what I need quickly with no hassle. She is friendly, personable and easy to talk with. I come to PTG for all my TI needs because of Jenna!
-June 2016

 

Very satisfied with PTG so far. Always prompt service and accurate order being filled.
-June 2016

 

PTG was very responsive and sent us some replacement material immediately after we scrapped a part in-house.
-June 2016

 

You guys are the best by far! You make my job easy, and I appreciate that.
-June 2016

 

Jenna is awesome and extremely great to work with!
-June 2016

 

Jenna is a pleasure to work with. She is very helpful, and stays on top of expediting our orders.
-June 2016

 

Very responsive and helpful. Needed a piece of material that we couldn’t source locally and you guys helped us out.
-June 2016

 

PTG is one of my venders that I can count on. Good service, pricing, and very reliable and very friendly people. I like working with my sales rep Jenna, She’s AWESOME.
-June 2016

 

Megan is a pleasure to work with. She responds VERY quickly and is always very upbeat!!!
-June 2016

 

Outstanding quality, service, & instant quotes. This helps us to respond to our customers the same day a quote is received. Keep up the great work.
-June 2016

 

Staff is extremely efficient and detail oriented. Extensive knowledge of mill tolerances and specifications. Great customer service; Jenna has gone above and beyond to secure material for us with tight tolerance grind requirements on time at an affordable price. PTG is one of my favorite suppliers!
-June 2016

 

Great service and communication.
-May 2016

 

I’ve only purchased once or twice from PTG, but I’ll be doing more business with you after my experience so far.
-May 2016

 

Looking forward to future business with PTG. Sasha and Jenna are knowledgeable and have been great to work with on the last two orders.
-May 2016

 

We have only used PTG a few times, but each time we have needed material quickly, and Sasha has been awesome to help push it out the door! We understand that expediting isn’t always the easiest task, but I can assure you it makes all the difference in our industry and we really appreciate you guys getting it done!
-May 2016

 

As an individual (not a business) it can be very difficult to work with suppliers. I was very pelased with the quoting and purchasing process. Emails and calls were responded to promptly. Everyone I dealt with was very friendly. I would recommend you to others and will likely do more business with you in the future.
-March 2016

 

Nice to have a titanium vendor that is good to work with. Look forward to working together in 2016!
-December 2015

 

Jenna has been a super salesperson and extremely helpful.
-November 2015

 

Very satisfied with everybody’s help and the ease of doing business with you!
-September 2015

 

Alina was very helpful and wonderful to work with. We don’t do a lot of Ti work, but when we do this is my go-to place to shop.
-September 2015

 

I found your company on line, and decided to see how your price compared to a competitor. Your pricing was significantly cheaper than the company we had been purchasing from. Great customer service. Thanks!
-September 2015

 

A big thanks to Sasha Popham, couldn’t ask for better customer service. Material finish and price is just what we were looking for. Thanks again for the time and excellent service.
-August 2015

 

I will definitely be buying all of my titanium needs from you, for all my future orders. You guys are great!
-August 2015

 

Sasha was really professional and fast on getting back to me and making sure that we received material on time.
-August 2015

 

So glad I found you guys! Sasha has been a joy to work with, and your company has come through every time thus far in a timely manner with competitive pricing and above average to excellent turnaround.
-August 2015

 

Nothing but good things to say so far. Jenna has gone above and beyond to not only help, but be polite and professional as well. As long as we have titanium needs, PTG will be getting the business.
-July 2015

 

I am very satisfied with all service that I received from Performance Titanium. We do not work with Titanium very often so I am happy to have found a vendor that knows their product, and can help me make the best choice for my customers.
-June 2015

 

Jenna and supporting staff do an Excellent job for us. They always come through with their promises and commitments. Your communication and follow-up is superb as well. Superior Supplier!
-June 2015

 

When I discovered PTG, I was very impressed not only with the wide selection, but with the helpfulness of the customer rep. As a hobbyist user of Ti alloys and products, the selection of scrap/drops is great.
-June 2015

 

Superb response and lead time in all areas. Our preferred Titanium supplier.
– June 2015

 

Overall very pleased. A pleasure to work with Sasha and others. Very friendly and responsive to quotes and orders. Competitive pricing. Thank you!!
-June 2015

 

Our experience working with you was a pleasurable one. Sasha was very professional and extremely helpful! She gave us a time and as to when our order would be ready and she stuck to it. The turnaround time from when the order was placed as to when it was received was very efficient. The next time we are in need of Titanium, we know where to go.
-June 2015

 

Always been a very positive experience dealing with PTG. Made better by the attitude and friendliness of the individuals I deal with!
-June 2015

 

I’m very satisfied with the service, pricing, and lead time I receive from Performance Titanium, and Sasha is very knowledgeable, and she gives me price and availability information in a timely manner, and is overall a very nice person to deal with, so I’m happy.
-June 2015

 

You guys get gold stars in every category. No complaints. Great service and great pricing. Keep it up.
-June 2015

 

Although our experience with PTG is limited to two occasions I’m quite confident that we will happily utilize your services and expertise in the future. Very informative and friendly service on every level.
-June 2015

 

Overall your company does a great job. Sasha is fast and friendly and easy to deal with. Also, I really appreciate PTG’s willingness to sell and cut my small titanium pieces. Not many companies will.
-June 2015

 

We value very much the fast response from your sales team, especially Sasha Popham. We hope to develop a long relationship with your team. Thank you very much!
-June 2015

 

All your employees which I have spoken with are top notch. Very helpful. Pleasure to work with all, especially Sasha.
-June 2015

 

One of the best staff of people I have ever dealt with.
-June 2015

 

Sasha Popham is my contact there. She is always quick with quoting and confirming my purchase orders. Sasha is a pleasure to work with.
-June 2015

 

It is a pleasure doing business with PTG. Jenna is definitely on her A game.
-June 2015

 

Sasha is great and is always really fast at getting me my pricing and when the material is needed I always order from you guys. Thank you again.
-June 2015

 

Great company to work with!!! Excellent customer service!!!
-June 2015

 

Jenna is knowledgeable, courteous, and responsive on all quotes. I would highly recommend PTG.
-June 2015

 

We appreciate the enthusiasm our quote requests are met with and enjoy doing business with your company.
-June 2015

 

I’m overall very satisfied. Everyone is very pleasant and eager to help satisfy our needs.
-June 2015

 

Sasha Popham does a very superior job for me. Better than most others in the alloy bar market.
-June 2015

 

By far one of my most favorite vendors. Transactions are always handled quickly and accurately. PO direction is always followed exactly as written. Customer service is exceptional. A real pleasure to do business with you guys!
-June 2015

 

Always quick responses from knowledgeable personnel. I appreciate hearing from the appropriate person regarding any RFQs or orders.
-May 2015

 

I was very satisfied with my experience. Sasha Popham was wonderful and very helpful. She made the experience great!
-May 2015

 

Your company exceeded in every detail. I got a wicked fast quote which was honestly the fastest I’ve ever received from anybody. I’ll be back for sure!!!
-May 2015

PERFORMANCE TITANIUM GROUP: A CUT ABOVE THE REST