Thank you for your responsiveness, and willingness to deal with our small order quantities.
I have been bragging to my potential suppliers that you respond in minutes instead of days compared to their suppliers, some in the mid-west…..I don’t have a single supplier for anything that responds the way that you and your staff do.
Very competitive pricing. Best in customer service and product quality/delivery. No improvements needed.
First time ordering, was really impressed. My work requires quick turn around and Aaron Queen was super responsive. Got me what I needed fast and the job was a success. Uncommon among other material providers I’ve dealt with. Thanks!
THANK YOU for the support – really easy to communicate with, and the products meet the requirements we had.
We had an odd circumstance for an aircraft repair where we needed a certain type of titanium. We were in a bind and under time constraints. Aaron was excellent in getting me a quote, the correct size and type, and even expediting the order so we could meet our deadline. Several other of our regular metal shops had outrageous minimum quantity orders or excessive lead times. All I heard from Aaron was, “yep we can do that”, “no problem”, and “how soon do you need it” Excellent customer service from beginning to end. Leanne was sure to email cert/paperwork before shipment so our QA dept had it. Overall excellent experience and would definitely use again / recommend to others.
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*Customer Satisfaction results based on all 202 responses received from our 2021 Customer Satisfaction Surveys.